HwgPay User's FAQ

A quick guide or commonly asked questions for Users on how to utilize / obtain the HWG Cash Token or HwgPay Application

How do i create a HWG Cash Account?

Go to tab “Get Tokens” from HWG Cash homepage – www.hwgcash.com. Select “Create an account” and complete the required information from the fields. Check email for verification link & Click on the verification link to activate the account for HWG Cash

How can I make purchase using HWG Cash?

Open HwgPay wallet and proceed to the “Pay” function from “Your Tokens” menu. Flash the Unique QR Code to merchant for scanning of payment.

How do we transfer HWG Cash Tokens?

Open HwgPay wallet and proceed to the “Send” function from “Your Tokens” menu. Input recipient’s E-wallet address to transfer or scan the QR code provided from recipient’s E-wallet. Key in the number of HWG Cash Tokens or any local currency (which will be automatically converted to HWG Cash based on live-rate) to transfer. Confirm transfer by key in the four digits authentication passcode

Can the HWG Cash Token be used outside of Malaysia?

Yes, HWG Cash Token can be used anywhere around the world at our participating partner merchants’ outlets.

How do we perform withdrawal HWG Cash Tokens?

Login to your HWG cash account. Select “Withdraw” and key in the number of HWG Cash tokens you wish to perform withdrawal to Fiat (USD/MYR). Double check bank account details and then enter the four digits authentication passcode to “Confirm”, A successful notification of transaction will be sent to HwgPay wallet. Fiat will be credited to registered bank account within 3 to 5 working days.

Is there any Transaction FEE incurs for using HWG Cash?

Yes, a 0.5% of gas fee will be charged to the amount of every transactions that go through using HWG Cash. HWGG Capital P.L.C uses the push-pull models for gas fee charges depending on type of transaction user is performing (ie: Transfer or Pay). However, there is no withdrawal gas fee incurs to user should you decides to withdraw HWG Cash to fiat or exchange to digital assets.

How do we purchase HWG Cash Tokens?

Login to your HWG cash account. Select “Buy” to key in the
number of HWG Cash tokens you wish to purchase. Then make a fiat deposit equivalent to value of HWG Cash to HWGG of Capital P.L.C account. (eg: 100 HWGC = 100 USD). You will need to Confirm purchase by key in the four digits authentication passcode.The HWG Cash tokens will be automatically generated into the
prefixed wallet.

How stable are these Token? Will they fluctuate?

HWG Cash Tokens is a non-fungible token and stable pegged to US dollar currency. 1 HWGC: 1 USD. Hence, making it safe and none-volatile unlike other tokens in the market.

Are there any legal Entity that is backing up the HWG Cash Tokens?

Yes, HWG Cash Tokens is licensed and regulated by Labuan Financial Services Authority (LFSA). https://www.labuanibfc.com/areas-of-business/financial-services/credit-token-business/hwgg-capital-plc

Where do I use HWG Cash Tokens for purchases?

HWG Cash can be used for both online & offline platforms. Visit any of our participating partner merchants to start purchases with HWG Cash. More about our merchant list at www.hwgcash.com/merchat-list.

Is HWG Cash Tokens is the same as ICO Tokens?

No it is not the same. HWG Cash is cash token whereby it can be used as value of exchange with products and services at any of our partner merchants’ like a real cash!

Who can buy HWG Cash Token?

HWG Cash tokens is only available to non-Malaysian residents for now.

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